1. * Video Classes License Agreement *
2. * Replacement Policies *
3. * Cancellation Policy *
4. * Exchange Policy *
5. * Course Activation Time Limit *
6. * Course Re-Activation *
7. * Course Validity Extension + Video Lecture Views Renewal/Reset *
8. * Replacement of Old Course Content (Lectures + Books) with New Course Content *

1. Vsmart Video Content is sold for registered single users only. No sharing of video content in a group or sub sharing is allowed as per this agreement.
2. No external Transfer of video content to any other device is allowed in this agreement such as television or projector and shall be restricted to laptop or android phone or tablet only.
3. No external recording of video content by screen recording application or using external camera or by any means is allowed in this agreement.
4. Breach of this agreement leads to complete block of video classes and lawful action under the copyright act of 1957 and penalty upto 20 lakhs.

Copyright

5. The Content is copyrighted and protected under the Indian Copyright Act of 1957, The Content shall remain the sole and exclusive property of VSMART ACADEMY. Use of the Content is licensed, not sold, pursuant to the terms of this License Agreement. Use of the Content without agreeing to this License Agreement, or a breach of these License Agreement terms, is copyright infringement.
6. VSMART ACADEMY grants you a non-exclusive and non-transferable license to use the Content only as provided in this License Agreement. Unauthorized copying, re-recording, broadcasting, public performance, hiring or rental of this recording in whatever manner is strictly prohibited under the Indian Piracy Law & Copyright Act of 1957.

Definition :

7. “Content” shall mean animations, templates clipart, footage, graphics, music, sounds, and text regardless of whether the Content is obtained delivered via any Storage Media, or obtained from a VSMART ACADEMY authorized distributor, together with all accompanying material.
8. “Storage Media” shall mean PEN DRIVE, digital video disc (DVD), or any other storage device or media now known, or hereafter created.
9. “User” shall mean the individual, legal entity or agent entering into this license agreement or any employee or contractor of such individual, legal entity or agent that accesses the Content. All Users shall only use the Content in accordance with the terms of this Agreement

The product can only be replaced with the same product within (5) five days with the same course/product/item only with the following condition.

1. If received a wrong course/product/item
2. If received product is damaged or non-working condition.
3. If the received product or Vsmart software/player is not functional under valid Laptop configuration and cannot be resolved remotely by the technical team.

Note :

All the Vsmart products are non-cancellable products and no order can be cancelled. It can only be exchanged as per Vsmart “Exchange Policy”.

No product exchange is allowed with other Vsmart products for any common reasons, or change of mind, or product is used.
Exchange of product is only allowed for genuine reason only, subject to management approval on case to case basis. (if the product is in “as is” new condition and has not been used.)
Exchange of product is only allowed with other Vsmart products If the request received within 24 to 48 hrs from the date of purchase order (PO)

• a) and order is not dispatched or not picked up then: Total amount 100% will be refunded. For example – (Purchase Value, Rs. 10,000) – (Exchange processing Charges, Rs. 0) = (Refunded Value, Rs. 10,000)
• b) and if order is dispatched or picked up then: Total amount less shipping charges will be refunded if order is dispatched. Refunds will be initiated after receiving a return shipment from the customer. For example – (Purchase Value, Rs. 10,000) – (Shipping Charges, Rs. 500) = (Refunded Value, Rs. 9,500) *In this case, you have to return the product as your cost.

1. 1. You have to activate the product (video classes) within 6 months (180 days) from the date of purchase order (PO) for any technical support on course activation.
2. 2. Course validity (for example 6 months) will only start from the date of course activation.
3. 3. Case 1: If you have purchased a video course on 1st Jan and activated your course on the same day using activation code/key then your course will be having 6 months (180 days)
4. validity to watch these video classes. That means, this course will expire on 30th June
5. 4. Case 2: If you have purchased a video course on 1st Jan but for some reason you have activated your course after 3 months (1st April) using activation code/key then your course will still be having validity of 6 months from the date of activation. That means, this course will expire on 1st September.
6. 5. Case 3: If you have purchased a video course on 1st Jan then you are having a maximum 6 months (180 days) to activate this course. That means you have to activate your course on or before (30th June) using activation code/key. If you activate the course on 30thjune then your course validity will start from the same date till next 6 months, that means, this course will expire on 30th Dec.
7. 6. Video Course is provided with a playback time limit. (For Example 1.5 time video play time for each video lecture. Therefore, for 3 hrs video lecture, you will be provided with 4.5 hrs total play time. In this total play time, you can start or stop the videos as many times as you want. No pause time is counted in this case. However, once the total time is consumed, video will stop permanently for further play and cannot be re-activated or provided with any extra time.
Note: Video play time will be counted with your video play speed. For example, if video play speed is 1.0x then video play time counted accordingly, if you increase the speed of video to 1.5x then video playtime counting will match the 1.5x speed.

Existing customer can request for course reactivation with following terms & conditions.

1. Our video classes are provided with one time free activation of video classes.
2. However, in many reason customer request for reactivation of course from one winow laptop to another, or formatting of same laptop due some reason or using activation code on wrong desktop or mac laptop/pc and many more case. In this case, we do help our customers in reactivating their course on same or different window laptop. However, this process requires re-generation of code from server and cost us money. Therefore, every reactivation of course has to pay Rs. 500 by the customer for their any own reason.
3. Course reactivation doesn’t mean renewal of no. of views or renewal of video play time of classes. No extra views or play time is provided for your video classes in reactivation.
4. There is no option to renew no. of views or play time of video classes. In this case, you have to purchase new course at our website (www.vsmartacademy.com)

If you have purchased any course in last attempt and haven’t been able to watch or finish your course within course validity time and want to extend course validity
Or you have watched a few video lectures of this course and now want to watch all the video lectures from the start for the next attempt, in that case you can re-set/renew views of the entire course under the following condition.

If you have purchased any course in last attempt and if you didn’t get a chance to watch & complete your course in that attempt for any reason, and want to fresh start your new attempt preparation with new lectures & course material, in that case you can replace the old course content with new one under following conditions with certain discount offering.